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Choose the right software for your Palm (continued)
- Contact information should give you a fastest way to reach the developer to get an emergency support. Most of Palm software is quite inexpensive, so it doesn't allow the developers to provide real support by phone. Email is a preferable way to contact the support team, the online form for instant questions is the fastest and the easiest way to ask the developers. Usually, 24 hours is a standard response time.
- An opt-in newsletter or mail-list is an optional service that is often offered by professional developers. Subscribe to the newsletter to know the company better. Often, there you can find special offers, cross-promotional discounts, rumors, internal company news and plans that are not published anywhere except this newsletter.
- A testimony section helps prove that the software is really popular. Usually it contains the user reviews, opinions, quotes from magazines and independent reviewers. If the page consists of just a couple of hype phrases, then most likely it's a fake stuff created by the developer. But if it's a list of about 50 or 100 reviews with quotes from famous magazines it's definitely the real opinions of the users. You can trust it.
Ideally, the Web site is the ultimate source of information about the software. Just few minutes on the Web site are enough to understand if the product is alive and successful or if the author ceased its support and further development.
Search for reviews and opinions
Even if the software description looks great and its Web site is full of useful information and colorful screenshots, keep in mind it's just a promotional stuff that pushes you to buy the program. The evaluation period of demo version could be good enough for you to see all peculiarity of the application. Go to the specialty Web sites to read what other users say about the program. There are several great online resources (besides Computing Unplugged, of course) that publish unbiased detailed reviews of Palm OS software. Some of the most most popular are:
After hard testing the commercial products, the editors rate each program and list all cons and pros. Such reviews will help you much to make the right decision.
Other good sources of truthful information are online communities of Palm users. There are places on the Net where thousands of users chat everyday by discussing Palm OS news, hardware, accessories, and surely software. Don't hesitate to ask them to share their experience with that program. They will tell all the truth, will compare it to other analogues, and possible will recommend you another better program. Some of the noisiest crowds are at:
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