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A better mouse trap (continued)

5-Overpriced. When I bought it at a local CompUSA, it was fairly new and $80, about twice what I had ever paid for a mouse before, even a cordless. I only bought it because the in-hand feel was so great and buttons positioned so well; plus, there was a $30 mail-in rebate.

6-Lousy service. It took about 6 months to receive the mail-in rebate and Logitech had little or nothing useful to say about the lousy tracking.

I love the comfort, quick recharge time, and a lot of well-placed programmable buttons. Haven't found a mouse to come close in those categories. Otherwise, it sucks!

Pardon moi. I think I'll go post this where it will be read rather than just annoy somebody whose not at fault, just mistaken.

kinda peeved

Ello? What's all 'is then? I wasn't aware we had a Cockney region in the US.

First off, my opinion about any product is just that, my opinion. Just like your opinion is yours. Since personal preference falls greatly into play, it is unlikely that any two people will feel exactly the same about a product. It is my job to examine the product based upon what it claims to be, and what it actually is, based on the perspective of the average consumer. And from my perspective, the MX1000 didn't have any negatives; otherwise I would have noted them.

Let's look at the deficiencies you've outlined and address them. First off, let's talk about the cost of the MX1000. At its launch, it was priced well over a hundred dollars, around $120 as I recall. They currently retail for an average of $80.00. So, if you purchased it for $80 with a $30 rebate, I would conjecture that you haven't had it all that long. I suspect you've had it for perhaps a little over the six months you've been waiting for your rebate. In the end, it only cost you $50, which is pretty good for a top of the line laser mouse.

About that rebate... When a company offers a rebate, they don't handle them in-house. Rebates are farmed out to processing centers. I happen to know because we have a rebate processing center in my area that handles rebates for hundreds of companies, so your complaint regarding the rebate actually has nothing at all to do with Logitech.

Now, regarding what you paid for the mouse... You say at $80 it was twice the cost of any other mouse you've purchased. Is it possible that a lot of your complaints stem from a history of purchasing cheap mice in the first place? I don't think I've ever spent less than $75 for a mouse, and I have always gotten several years worth of service from every mouse I've purchased. As a matter fact, not counting the MX1000 (because I didn't buy it), I've only purchased two mice in nine years. Both of them Logitech.

You complain the scroll wheel feels worn out, perhaps it is just subtlety. I can hear the clicks from the cheap mouse on my wife's computer from across the room. Why? Why do the clicks need to be that loud? As long you can register a tactile sensation of movement why should it need to be so loud or profound? Personal preference, Scott.




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