Search Computing Unplugged's 16,487 article archive 
Home
EasyPrint
News details Click here for the RSS feed's XML code. This is not a browser URL.
Articles-only Click here for the RSS feed's XML code. This is not a browser URL.
Twitter Feed Click here for the Twitter feed.
HOLIDAY BONUS
Save yourself some tech support hassles with Computing Unplugged
By David Gewirtz

It's a holiday weekend here in the U.S. We all know what that means: extra work doing family tech support. Mom and Dad, Grandma and Aunt Lucy have all saved up their dumbest and most annoying tech support problems, just waiting for you to arrive and fix them.

Somehow, between requests for you to sit at the dinner table, you're going to have to reinstall Windows, update drivers, remove the spyware Uncle Bob installed while surfing "those" sites, and do it all between bites of cold hotdogs.

For many of us, helping our users is a day-to-day job as well. And while you're trying to get your regular work done, all of us with the techy gene are also stuck helping our co-workers use wireless networking, laptops, PDAs, and those darn cellphones. Computing Unplugged, of course, is an ideal resource for off-loading that support load. Just point your users, friends, and co-workers at the magazine and many of their questions can be found in our back issues and the articles we publish each week.

We got a letter on this topic last week from DominoPower reader Olek Leszek and it applies just as well to Computing Unplugged:

I'm suffering from an inability to be in 300 places at once. I support nearly 3,000 Notes users and on any given day, I've got 300 or more requests for support. I'm constantly pointing my smarter users at DominoPower, but it always seems I have to remind them to check you first.
I'd like to just sign them all up for DominoPower's mailings, but your site requires me to enter one name at a time. Is there any way I can just sign up my whole company and be done with it?

We told Olek in DominoPower that many magazines sell site licenses or company subscriptions. It's actually a quite lucrative area of the business, netting publishing companies thousands of dollars per license sold. It's an area of business here at ZATZ we've also found quite lucrative in the past.

But, in the spirit of the Memorial Day, we'll take pity on all our readers who are in the trenches of the tech support war. For a short time, we'll waive our usual site license fee and sign up your company, group, school, or organization en mass to all the ZATZ magazines, including Computing Unplugged, at no charge.


1  ·  2  ·  Next »
Other articles you might like
Home > Extras > Editorials (118 articles)
   Say goodbye to the Uh-Ohs. Long live the Tens.
   Exploring the dark side of social networks
   Incident report: denial of service attack against ConnectedPhotographer.com
Get Weekly Email Updates
Subscribe to our regular weekly email newsletter. It's packed with tips, reviews, deep analysis, and the latest news.
 
Recent Computing Unplugged Articles
When WordPress 3.0 Multisite won't let you log in
Choosing the right smartphone for you
Picture Porter 35, a portable hard drive/viewer for photographers
Time to pay the paper?
Photoshop CS5's great new lens correction feature
Photoshop CS5's great new high dynamic range imaging features
Photoshop CS5's great new Puppet Warp feature
Computing Unplugged News
Android wallpaper app that steals your data was downloaded by millions
New Zealand pizza lovers suffer information theft from Hell
Could open source tools make Facebook the next AOL?
Amazon unveils 3rd-generation Kindle e-book reader
Dell Streak: What a Mess
$20 Wikipedia Reader Uses 8-Bit Computing Power
Google Assembles Parts for Facebook Rival
>> Read all the news
More from the ZATZ journals
David Gewirtz Online: CNN commentary and analysis
DominoPower: Smart Upgrade bug in Domino 8.5.1 (and some work-around tips)
OutlookPower: The two most motivational words in the English language
-- Advertisement --

EASY DEDICATED AND VIRTUAL DEDICATED SERVERS FOR AS LOW AS $67.99 PER MONTH
Customize and configure your own dedicated server. Simply choose one of our popular plans or select your own Linux or Windows server and plan options.

NO LONG WAITS. Server provisioned within hours.

Tap here now and be up and running with your own server tonight.

-- Advertisement --

Printing emails and attachments has never been simpler
When it comes to printing emails or attachments, you can be confident that our Auto-Print add-in can do what Outlook lacks - print the emails and/or attachments as soon as they arrive.

Discover this professional tool today.
ZATZ Home  ·  News  ·  Back Issues  ·  Credits/Trademarks ·  Link To Us
Copyright © 2003-2010, ZATZ Publishing. All rights reserved worldwide.
Editor's Login